If you’ve been a victim of fraud and need to make a claim for Protect Plus Cover, you can do so for any of the following:
- Cyber cover and resolution support
- Up to £2,500 identity loss expenses insurance
- Up to £5,000 identity loss legal cover
- Up to £1,500 living expenses cover
- Passport & driving licence cover
- Card cancellation
- Up to £3,000 hotel bill payment
- 24 hour legal helpline
- Vehicle cloning protection.
You can make a claim under any section of your policy via your ClearScore Protect section in the app. Alternatively, you can do this by calling 0333 207 4388.
If you’re outside of the UK you can also report a card loss by calling +44 1904 275 888.
For direct access to the 24h legal expenses helpline please call 0333 321 4252 (24 hours a day, 365 days a year).
To help us monitor and improve service standards, calls may be recorded.
Calls will cost no more than calls to geographical numbers (01 or 02) and may be included as part of inclusive minutes in your package.